Privacy Policy

Information we collect

• Account & profile data — when a creator signs up, we collect your email address and the profile details you choose to publish (display name, headline, bio, portfolio samples, tools, and service listings).
• Contact & request data — when you join the waitlist or send a hire request, we collect your email, your message/brief, and any optional details such as budget.
• Usage data — basic technical information (such as pages visited and device/browser type) collected by our hosting and infrastructure providers to keep the Service secure and reliable.

How we use your information

• To operate the marketplace — create accounts, publish creator profiles and listings, and connect buyers with creators.
• To respond to hire requests, waitlist signups, and support enquiries.
• To maintain the security, integrity, and performance of the Service.
• To communicate important updates about the Service.

How we share information

We do not sell your personal information. We share data only with service providers that help us run the Service:

• Supabase — database and authentication.
• Vercel — application hosting and content delivery.

Creator profiles, listings, and portfolio samples that you publish are public by design. We may also disclose information if required by law.

Cookies

We use a small number of essential cookies, primarily to keep you signed in. We do not use advertising cookies.

Data retention & security

We retain information for as long as your account is active or as needed to provide the Service, and we take reasonable technical measures to protect it. No method of transmission or storage is 100% secure.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing hello@gengigsai.com. We will respond within a reasonable timeframe.

Children

The Service is not directed to children under 16, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date above.

Contact

Questions about privacy? Email hello@gengigsai.com.